Delivery & Returns
Normal delivery is 2-3 Working days UK -
Rest of EU 4 to 6 Working Days
Worldwide - 5 to 8 Working Days *
If your not happy we are not happy... that's our policy.
We only have one exception ! - WE CANNOT ACCEPT ANY RETURN THAT HAS HAD THE BRIM BENT OR WIRE BROKEN -WE DO NOT BEND THE BRIM PRIOR TO SENDING OUT - TRY YOUR HAT FOR BOTH SIZE AND LOOK BEFORE ADJUSTING THE BRIM
If you wish to return your hat please just send it to the address below unused within 30 days in the original packaging by recorded Royal mail for a full refund.
If you wish to change your hat for another size please send to the address below along with a note of the size you require and we will get the replacement right back to you. ( Please enclose £2 for wide brim and floppy hats & Hat Stretchers )
If the return is for a refund please note this in with the return
* PLEASE CHECK YOUR HEAD SIZE HERE
7 Glebe Close,Thorpe Bay,Essex,SS1 3DS,United Kingdom